Exchanges and Returns Policy

Exchanges and Returns Policy

We want you to feel confident shopping with newheystore. If you are not completely satisfied with your purchase, we are here to help.

• Returns or exchanges are accepted within 14 days of delivery.
• Items must be unused, unworn, unwashed, and in original condition with all tags attached.
• Sale or clearance items are non-refundable, unless defective.
• Customers are responsible for return shipping costs unless the item is damaged or incorrect.

To initiate a return or exchange, please contact us at [email protected] with your order number and reason for return.